Field Guide/Edition 2026

Built for businesses where
every reply is a customer.

ChatAgent doesn't speak in generalities. It learns the language, the edge cases, and the quiet hours of your industry — so the answers feel native, not dictated by a script.

Categories
8
Specialisms
30
Languages
30+
01
Chapter 01 · 08

Hospitality & Leisure

Where every guest message is the start of a memory.

Lift
2.4× bookings
avg. across rollouts
01 / 05

Beach Clubs

"Do you have a cabana for 4 on Saturday afternoon?"

Sunbeds, cabanas, pool access, private events.

See how it works
02 / 05

Hotels & Resorts

"Any chance of an early check-in tomorrow at 9am?"

Rooms, check-in, amenities, concierge.

See how it works
03 / 05

Fine Dining

"What's the dress code on Friday night?"

Menu, allergens, dress code, sommelier pairings.

See how it works
04 / 05

Nightclubs

"Is the rooftop open tonight, who's on?"

Entry policies, table reservations, live DJ events.

See how it works
05 / 05

Cafés & Coffee Shops

"Do you have oat milk and a sourdough today?"

Menu items, takeaway, timings, daily specials.

See how it works
02
Chapter 02 · 08

Medical & Health

Patients want answers — yesterday.

Lift
−62% no-shows
avg. across rollouts
01 / 03

Dental Clinics

"I lost a filling — can you fit me in this week?"

Bookings, recall reminders, insurance, emergencies.

See how it works
02 / 03

Medical Centers

"When are my blood-test results back?"

Appointments, results, referrals, GP availability.

See how it works
03 / 03

Private Healthcare

"Can I see a cardiologist this week privately?"

Specialist consults, second opinions, packages.

See how it works
03
Chapter 03 · 08

Wellness & Beauty

Calm answers for self-care decisions.

Lift
+38% rebooks
avg. across rollouts
01 / 05

Spas

"What's the difference between Signature and Royal?"

Treatments, packages, hammam, couples rituals.

See how it works
02 / 05

Salons

"Do you do balayage on dark hair?"

Stylists, colour pricing, walk-ins, product stock.

See how it works
03 / 05

Gyms

"Can I drop in for one class tonight?"

Memberships, classes, day passes, PT bookings.

See how it works
04 / 05

Aesthetic Clinics

"How long is the recovery for under-eye filler?"

Consultations, downtime, before/after, financing.

See how it works
05 / 05

Fitness Clubs

"Can I freeze my membership over August?"

Reciprocity, family plans, freezes, retention.

See how it works
04
Chapter 04 · 08

Retail & Consumer Services

Every DM is a basket waiting to fill.

Lift
3.1× checkout
avg. across rollouts
01 / 04

Retail Stores

"Do you have these in size 39 in Knightsbridge?"

Stock checks, sizing, click-and-collect, returns.

See how it works
02 / 04

Florists

"Can I send peonies to Chelsea by 6pm?"

Same-day delivery, bouquets, weddings, subscriptions.

See how it works
03 / 04

Dry Cleaners

"Can you get red wine out of a silk shirt?"

Pickup, delivery slots, stain treatment, alterations.

See how it works
04 / 04

Gift Shops

"Need a thoughtful £80 gift for my mother-in-law."

Recommendations, wrapping, vouchers, custom orders.

See how it works
05
Chapter 05 · 08

Lifestyle & Transport

Mobility decisions made in seconds.

Lift
5.1× lead capture
avg. across rollouts
01 / 04

Car Rentals

"Convertible for 3 days from Marbella airport?"

Availability, insurance tiers, mileage, deposits.

See how it works
02 / 04

Chauffeur Services

"S-Class for tonight, 8pm pickup, 5 hours."

Hourly bookings, airport transfers, fleet, dress code.

See how it works
03 / 04

Tour Operators

"Private vineyard tour in French, party of 6?"

Itineraries, group sizes, languages, accessibility.

See how it works
04 / 04

Real Estate Agencies

"Anything off-market in Notting Hill under £4M?"

Viewings, paperwork, area intel, off-market listings.

See how it works
06
Chapter 06 · 08

Education & Learning

Parents and students don't wait for office hours.

Lift
94% questions resolved
avg. across rollouts
01 / 03

Schools

"What's the deadline for Year 7 applications?"

Admissions, term dates, fees, after-school clubs.

See how it works
02 / 03

Training Centers

"Is the AWS bootcamp live or self-paced?"

Course catalogue, certifications, payment plans.

See how it works
03 / 03

Language Institutes

"Need B2 Spanish, evenings, starting in March."

Levels, placement tests, group vs private, schedules.

See how it works
07
Chapter 07 · 08

Professional Services

Triage the inbox — keep partner time for partner work.

Lift
40 hrs/week saved
avg. across rollouts
01 / 03

Law Firms

"Need a 30-min consult on a commercial lease."

Intake, conflict checks, scoping calls, fee structures.

See how it works
02 / 03

Accounting

"What do you need from me before the 31st?"

VAT, year-end, payroll cutoffs, document collection.

See how it works
03 / 03

Consultants

"Do you have case studies in fintech?"

Discovery calls, proposals, NDAs, references.

See how it works
08
Chapter 08 · 08

Maintenance & Support

Always-on services need always-on answers.

Lift
<1m response
avg. across rollouts
01 / 03

Cleaning Services

"Deep clean of a 3-bed flat in Wandsworth, Saturday?"

One-off vs recurring, products used, coverage area.

See how it works
02 / 03

Home Services

"Boiler's out — can someone come tonight?"

Plumbing, electrics, callouts, emergency rates.

See how it works
03 / 03

Coworking Spaces

"Need a meeting room for 6, Thursday morning."

Day passes, meeting rooms, mail, member events.

See how it works
Don't see yours?

We've trained agents on stranger things than yours.

From orchid auctioneers to drone-license schools, ChatAgent learns the rituals of any industry — paste a URL, drop a PDF, you'll be live by the afternoon.